Maryland's First Older Adult Think Tank, Technology Institute & Consumer Protection Hub
Technology Protection And Support For Older Adults — The Human Relationship At The Device Layer.
Most companies sell technology support. Sentinel Silver provides technology protection and support. Scam prevention leads our service. We pair it with patient, in-home and on-site help for phones, tablets, computers, telehealth, and patient portals.
No Friction. No Frustration.
Before You Call Anyone Else — Call Us.
When your technology stops working, when something feels wrong, when a stranger is asking for money — Sentinel Silver answers. We come to your home, or we help you right over the phone. We sit with you. We never rush. We never judge.
When To Call Sentinel Silver
Our Flagship Service: We Watch Over You.
Ongoing device monitoring. Emergency response. Digital safety. We keep watch over your phone, your computer, and your tablet every day — so we catch problems before you ever see them. We block scams before they reach you. We stop trouble before it starts. You live your life. We handle the rest.
🆘Emergency-Ready Devices. Always.
When a fall happens. When chest pain hits. When a loved one needs help right now — your phone has to work. Your Medical ID has to be set up. Your emergency contacts have to be ready. Your battery cannot be dead.
We make sure every device under our care is ready for the worst moment. Medical ID configured on your iPhone or Samsung. Emergency contacts loaded. Battery health monitored. Wi-Fi calling enabled when cell signal fails.
This is technology protection. This is why Sentinel Silver exists.
Need help right now? Call us:
(855) 301-4220
🔒Your Privacy Is Sacred To Us.
We never read your emails. We never look at your photos. We never see your messages, your bank statements, your medical records, or your private conversations. Monitoring means we watch the health of your devices — not the contents of your life.
We protect you. We do not surveil you. That is the promise.
Sentinel Silver was built to look after your grandparents' technology — and yours.
We are not a tech company that happens to serve older adults. We are a relationship company built for older adults, powered by technology. Every member of Sentinel Silver is treated the way we would treat our own grandmother. That standard never bends.
🚨Is A Scammer Contacting You Right Now?
Stop. Do not call them back. Do not send money. Do not click anything.
Pick up your phone and call Sentinel Silver:
(855) 301-4220
You do not need to be a member. You do not need to pay. We answer scam calls from any older adult in Maryland — every time.
How To Begin Working With Sentinel Silver
Specializing in Rural Maryland — Serving all 23 Maryland counties & Baltimore City.
Top Scams Hitting Maryland in May 2026
Maryland scammers ran these three plays the most in May 2026. We update this page monthly and cite every claim to federal, state, or local authorities.
"This is the Sheriff's Office. There's a warrant for your arrest."
"You need to post bond immediately. Stay on the phone — if you hang up, we will dispatch a car to your home."
Scammers cost one Montgomery County woman $10,000 in a single five-hour call. They impersonate police, sheriffs, FBI agents, or Social Security officers and demand gift cards, wires, or crypto.
Read the full guide →"Grandma, it's me — I'm in jail. Don't tell Mom."
"I got into an accident and they arrested me. Please don't tell Mom or Dad — they'll kill me. I need $5,000 for bail."
Scammers clone a grandchild's voice from social media videos, then call grandparents and beg for bail money. Maryland Comptroller Brooke Lierman and the U.S. Postal Inspector both warn families to verify every panic call.
Read the full guide →"This is your bank's fraud department. Move your money to a safe account."
"Someone is trying to wire $8,000 from your account right now. Stay on the line — do not hang up until this is resolved."
Maryland's 2024 senate fraud report ranks this scam first. Scammers pose as Bank of America, Amazon security, or the FTC and pressure victims to move money or buy gift cards.
Read the full guide →We documented 222 scams and organized them so you find what you need in under 30 seconds.
Browse the Full Encyclopedia → Or visit the Maryland Senior Scam Hub for all 12 deep-dive guides, our no-cost help line, and trusted resources.A Maryland-built company, accountable in public.
Sentinel Silver was built in Western Maryland, by a Marylander, for Maryland's older adults and the families who love them. Every credential, every claim, every source — verifiable.
Built from lived experience.
- Founded in honor of The Hagerstown Seven — founder Ryan Miner's grandparents
- Shaped by his mother Colleen's 15-year caregiving journey through Alzheimer's care
- A decade working in Maryland's healthcare and senior-services landscape
Documented, not improvised.
- 222 scam variants catalogued and cited
- 12 plain-language deep-dive guides for the most common Maryland scams
- Every claim sourced from FBI IC3, FTC, Maryland Attorney General, AARP, U.S. Postal Inspector
Verified, vetted, accredited.
- Founded by Ryan Miner — Maryland-based journalist covering state politics for 11 years and a longtime consumer advocate championing Western Maryland values
- Proud Member, Washington County Chamber of Commerce
- Headquartered at the Fletcher Business Incubator, Hagerstown Community College
- Maryland Small Business Development Center advisory relationship
Public accountability.
- Sentinel Silver, LLC — registered Maryland business
- 20140 Scholar Drive, Suite 214, Hagerstown, MD 21742
- (855) 301-4220 — a real person answers
- Every claim cited. No anonymous opinions.
"We owe it to you to get it right."
Why families trust Sentinel Silver with their parents.
Sentinel Silver does not only sell technology support. We built Maryland's most comprehensive scam protection resource, and we made it available to every older adult in the state at no cost. This is the work that earns trust before any conversation about membership.
The Scam Library
Twelve plain-language guides covering the most common scams targeting Maryland's older adults. Each one updated quarterly.
Browse the library →The Maryland Scam Encyclopedia
222 documented scam variants across 23 categories. Searchable by name, situation, or what they said to you. Maryland-specific.
Browse 222 scams →The Public Help Line
(855) 301-4220 answered by a real person. No membership required. Maryland's no-cost scam help line for any older adult.
Call (855) 301-4220 →Every Claim Cited
FBI IC3, Maryland Attorney General, FTC, AARP, U.S. Attorney's Office. If we cannot cite a source, we do not publish it.
See our editorial standards →This is what we mean when we say technology protection comes first. Visit the full Maryland Senior Scam Hub to see everything.
Find Your Starting Point
How To Begin Working With Sentinel Silver
Before We Touch Your Devices, We Learn Your Story
Three steps to patient, dignified technology support — beginning with a conversation about YOU.
We never sigh. We never rush. We meet you exactly where you are.
Getting Acquainted Call
A conversation — not a sales pitch. Share your story, your frustrations, what you're hoping for. This call is about understanding whether Sentinel Silver is right for you. If you decide to move forward, we'll schedule your Learning Portrait.
How You Learn Best
"The Learning Portrait"
Everyone learns differently. We take time to understand YOUR way — your pace, your preferences, who makes you feel most at ease. This isn't a test. It's how we personalize everything that comes next.
Ongoing Support
"The Relationship Begins"
Now the real work begins. Whether you choose a membership or individual sessions, you'll have a Personal Technology Guide who knows your story — and is always patient, always present, never rushed.
Ready to Get Started?
Schedule Your CallOr call us directly: (855) 301-4220
Take as much time as you need for this call. We want you to share your story with Sentinel Silver — your technology concerns, challenges, goals, and how you want technology to make your life easier, keep you healthy, and connected to family and loved ones.
There's no time limit during our Getting Acquainted Call. We want to learn what's most important to you (or your family). This call is about learning about one another and how we build a relationship.
— Ryan R. Miner, Founder | Sentinel Silver
Help For Your Parent — So You Can Go Back To Being Their Child
You love your parents. You just can't keep being their IT department every weekend.
You shouldn't have to choose between helping your parent and keeping your sanity.
Getting Acquainted Call
Tell us about your parent — their challenges, their personality, what's been frustrating for both of you. We'll discuss whether Sentinel Silver is the right fit and how to introduce the idea to your parent. If you decide to move forward, we'll schedule their Learning Portrait.
How Your Parent Learns Best
"The Learning Portrait"
We meet with your parent to understand THEIR way — their pace, their preferences, what makes them feel at ease. No assessments. Just a conversation that builds trust.
Ongoing Support
"Sunday Calls End Differently"
Your parent gets patient, dignified technology support. You get your relationship back. Sunday calls end with "I love you" instead of "Is it plugged in?"
Ready to Get Your Weekends Back?
Schedule Your CallOr call us directly: (855) 301-4220
Tell us about your parent's situation — their challenges with technology, what's been frustrating for both of you, and what you're hoping for. There's no obligation, just an honest conversation about whether Sentinel Silver can help your family.
— Ryan R. Miner, Founder | Sentinel Silver
The Patient-Side Adoption Layer Your Technology Investments Need
Maryland is investing $168 million in rural health technology. We help ensure older adults can actually use it.
Technology only works when patients can use it. We bridge that gap.
Sentinel Silver is seeking partnerships with healthcare systems, senior living communities, and clinical networks to close the digital literacy gap that prevents older adults from benefiting from telehealth, patient portals, and remote monitoring.
- In-home and on-site technology support for patients and residents
- Telehealth readiness assessments and training
- Patient portal adoption and navigation support
- Digital literacy programming for senior living communities
- Outcome measurement aligned with rural health transformation metrics
Let's Discuss a Partnership
Schedule a ConversationOr call us directly: (855) 301-4220
Contact Ryan directly to discuss how Sentinel Silver can support your patients, residents, or health system's digital transformation goals.
— Ryan R. Miner, Founder | Sentinel Silver
Digital Equity Infrastructure for Maryland's Local Governments
Supporting the State Office of Rural Health's vision for equitable technology access in every Maryland jurisdiction.
Every Maryland resident deserves to stay connected, regardless of zip code or age.
Sentinel Silver is seeking partnerships with county governments, municipalities, and Area Agencies on Aging to deliver scalable digital literacy and technology support programming aligned with Maryland's Rural Health Transformation Program and federal digital equity initiatives.
- Digital navigation support aligned with Rural Health Transformation Program goals
- Area Agency on Aging partnership programming
- Senior center technology workshops and ongoing support
- Telehealth adoption support for underserved rural populations
- Grant-aligned outcome tracking and reporting
- Train-the-trainer programs for county staff and volunteers
Let's Explore a Partnership
Schedule a ConversationOr call us directly: (855) 301-4220
Contact Ryan to discuss how Sentinel Silver can support your jurisdiction's mission to serve older adults and close the digital divide.
— Ryan R. Miner, Founder | Sentinel Silver
A Partner in Elder Fraud Prevention & Consumer Protection
In 2023, Americans over 60 lost $4.8 billion to fraud. We're building the prevention infrastructure Maryland needs.
Scammers count on confusion. We train older adults to recognize the red flags.
Sentinel Silver is actively seeking partnerships with Maryland law enforcement agencies, state's attorneys offices, and the Office of the Attorney General in the fight against elder fraud. We can provide education, intervention support, and a trusted referral pathway for vulnerable adults.
- Community scam prevention workshops in partnership with local police departments
- Maryland Scam Alert Dashboard — real-time fraud intelligence for the public
- Elder fraud victim support and technology remediation
- Training for law enforcement on common elder exploitation tactics
- Collaboration opportunities with Maryland Attorney General's Consumer Protection Division
- Referral pathway for officers encountering technology-confused older adults
Let's Explore How To Partner on Elder Fraud Prevention
Schedule a ConversationOr call us directly: (855) 301-4220
Contact Ryan to discuss how Sentinel Silver can support your agency's elder protection mission — whether through community education, victim support, or ongoing collaboration.
— Ryan R. Miner, Founder | Sentinel Silver
Research-Backed Impact for Universities, Nonprofits & Senior Centers
We're building Maryland's first older adult technology institute — and we're seeking partners who share our vision.
The best practices we develop together will benefit older adults far beyond Maryland.
Sentinel Silver is pursuing formal academic research partnerships to validate our methods, measure outcomes, and publish peer-reviewed findings. We're also seeking collaborations with nonprofits, faith communities, and senior centers to extend our reach into underserved communities.
- Academic research partnership opportunities with Maryland universities (UMD, Johns Hopkins, UMBC Erickson School)
- Outcome measurement and longitudinal study design collaboration
- Senior center technology programming and volunteer training
- Faith community digital literacy initiatives
- Nonprofit partnership models for grant-funded programming
- Two-Track Fusion: hands-on service + rigorous research infrastructure
Let's Build Something Together
Schedule a ConversationOr call us directly: (855) 301-4220
Contact Ryan to discuss research collaboration, community programming, or how your organization can partner with Sentinel Silver to serve older Marylanders.
— Ryan R. Miner, Founder | Sentinel Silver
Technology Support That Keeps Residents Connected & Protected
Your residents deserve patient, dignified help with the technology that connects them to family, healthcare, and the world.
When residents can video call their grandchildren, everyone wins.
Sentinel Silver is seeking partnerships with Maryland assisted living communities to provide on-site and remote technology support for residents. We can help your community enhance resident satisfaction, reduce family frustration, and add a valuable amenity that differentiates your facility.
- On-site technology support hours for residents
- Device setup, troubleshooting, and personalized training
- Video calling assistance to keep residents connected to family
- Scam prevention education and device security
- Telehealth navigation support for residents
- Staff training on supporting residents with technology
Let's Explore a Partnership
Schedule a ConversationOr call us directly: (855) 301-4220
Contact Ryan to discuss how Sentinel Silver can support your residents and enhance your community's technology offerings.
— Ryan R. Miner, Founder | Sentinel Silver
An Amenity That Actually Matters to Your Residents
Active adults want to stay connected, protected, and confident with technology. We can help your community deliver that.
Technology confidence is independence. We help residents keep both.
Sentinel Silver is seeking partnerships with independent living and 55+ communities across Maryland. We can provide on-site technology support, group workshops, and individual training that residents actually want — and that differentiates your community.
- Scheduled on-site technology support hours
- Group workshops on smartphones, tablets, and computers
- Scam prevention seminars for residents
- Smart home device setup and training
- One-on-one technology coaching sessions
- Community technology newsletter or tip sheets
Let's Explore a Partnership
Schedule a ConversationOr call us directly: (855) 301-4220
Contact Ryan to discuss how Sentinel Silver can become a valued amenity for your residents and community.
— Ryan R. Miner, Founder | Sentinel Silver
Our Commitment
Trust, But Verify
Trust is earned, not assumed. Here's how Sentinel Silver earns yours.
Ryan R. Miner, MBA | Founder
Why Sentinel Silver Exists
Ryan Miner built Sentinel Silver because of his own grandparents.
When his grandmother Maureen forgot the Moon Landing, a memory that had defined her generation, Ryan understood what was at stake. When his grandmother Joyce lost $3,000 to a phone scam, he understood that protecting older adults wasn't optional. It was a sacred obligation.
15+
Years Experience
100%
Satisfaction Guarantee
Federal & State Background Checked
Every Personal Technology Guide passes comprehensive federal and state background checks.
Fully Insured
Sentinel Silver carries comprehensive insurance through Wright-Gardner Insurance of Hagerstown, Maryland.
Maryland-Registered LLC
Sentinel Silver, LLC (W26206342) is registered with the State of Maryland, legally accountable, and here to stay.
Your Due Diligence
Verify Sentinel Silver Before You Commit
You're in Control. Always.
This is your technology, your home, and your decision. Sentinel Silver works for you.
Meet Ryan First
Schedule a Getting Acquainted Call before any commitment. Ask anything. No pressure, no obligation.
No Judgment, No Rushing
Every question is a good question. We go at your pace, not ours.
Your Devices, Your Decisions
We never make changes without explaining them first and getting your approval.
Cancel Anytime
No contracts, no cancellation fees. Sentinel Silver earns your business every visit.
Privacy Protected
Your information stays yours. We never share, sell, or use your data for anything but helping you.
You Can Verify Everything
Your parent is the member. With their permission, here's how you can stay informed.
Meet Ryan First
Schedule a Getting Acquainted Call before any commitment. Ask anything. No pressure.
Join Sessions by Invitation
When your parent invites you, join any session by phone or video. Know exactly what's happening.
Written Visit Summaries
After every session, your parent receives a detailed summary. They can share it with you.
100% Satisfaction Guarantee
If any issue isn't resolved, Ryan personally ensures it's made right. No questions asked.
A Credible Partner, Not a Vendor
Sentinel Silver is built to integrate with your care delivery and outcome measurement goals.
SORH-Aligned Outcomes
Our metrics align with Maryland's Rural Health Transformation Program goals and reporting requirements.
Professional Credentials
Background-checked, insured, and trained specifically in patient-side technology adoption.
Telehealth Adoption Support
We close the digital literacy gap that prevents patients from using your technology investments.
Partnership Model
We work alongside your care teams, not around them. Collaborative, not competitive.
Accountable, Measurable, Maryland-Based
Sentinel Silver is built for public accountability and community impact measurement.
Maryland-Registered Entity
Sentinel Silver, LLC (W26206342) is on record with the State of Maryland and fully accountable.
Academic Research Partnerships
Outcome tracking and research collaboration through Maryland university partnerships.
Measurable Community Impact
Documented outcomes aligned with Area Agency on Aging and SORH program requirements.
Scalable Programming Model
Train-the-trainer programs and community workshops that extend your reach.
Prevention-Focused, Documentation-Ready
Sentinel Silver supports your elder fraud prevention mission with credible, trackable programming.
Scam Prevention Education
Proactive education that reduces elder fraud before it happens. We teach recognition, not reaction.
Community Workshop Programming
Ready-to-deploy workshops for senior centers, libraries, and community events. Professional presentation, local focus.
Documented Outcomes for Grant Reporting
Structured data collection that supports your grant applications and program impact reports.
Background-Checked Personnel
Every Sentinel Silver representative passes comprehensive federal and state background checks.
Research-Ready, Community-Embedded
Sentinel Silver provides structured data and real-world access for gerontechnology research.
Structured Outcome Tracking
Systematic data collection designed for academic rigor. Pre/post measurements, longitudinal tracking, standardized instruments.
Gerontechnology Focus
Specialized in older adult technology adoption, digital literacy barriers, and age-friendly interface design principles.
Service Learning Opportunities
Structured placements for students in gerontology, social work, public health, and information systems programs.
Grant-Aligned Programming
Service delivery model designed to support NIH, AARP Foundation, and state-level aging research funding applications.
We Support Your Staff, Not Replace Them
Sentinel Silver handles technology questions so your caregiving team can focus on care.
Staff Relief, Not Replacement
Your team stays focused on resident care. We handle tablets, phones, video calls, and patient portal questions.
Background-Checked Guides
Every Personal Technology Guide passes federal and state background checks. Your residents are protected.
Flexible Scheduling
On-site visits, scheduled group sessions, or on-call support. We adapt to your community's rhythm.
Family Communication Support
We help residents stay connected with family through video calls and messaging, reducing isolation and improving satisfaction.
An Amenity Your Residents Actually Want
Sentinel Silver adds value that differentiates your community and responds to resident demand.
Resident-Requested Service
Technology support is the amenity residents ask for most. We answer that demand professionally.
Professional Credentials
Background-checked, insured, and trained specifically in older adult technology support. No "nephew's friend" quality.
Group Workshop Programming
Scheduled community sessions on smartphones, tablets, scam prevention, and video calling. Engaging programming, real skills.
Competitive Differentiation
Offer what other communities don't. Sentinel Silver partnership signals you understand what modern residents need.
Our Services and Pricing
From one-time help to ongoing membership. Here's what we offer.
Every Relationship Begins With a Getting Acquainted Call
Your first conversation with Sentinel Silver is with its founder, Ryan Miner. This conversation is about YOU. Ryan is eager to learn your story, your vision for working together, your technology goals.
We Listen
We Learn
We Plan Together
Sentinel Silver Membership Plans
A relationship, not a transaction.
No Membership Required
Time Blocks
Purchase hours of personalized support upfront. Use them whenever you need help. Never expires.
One-Time Services
Solve a specific technology challenge. Security audits, device setup, password organization, and more.
Not Sure Which Option Is Right for You?
(855) 301-4220Ryan will help you find the right fit. No pressure. A real conversation about what you need.
Ready to Talk? Let's Get Acquainted.
No sales pitch. No pressure. Just a conversation about whether Sentinel Silver is the right fit for you or your family.
Schedule Your Getting Acquainted CallOr call us directly: (855) 301-4220
Questions? We look forward to hearing from you.
Honoring a generation who sent us to the moon.